publication venue for
- Responding to Negative Electronic Word of Mouth to Improve Purchase Intention. 16:1945-1959. 2021
- The Addition of Images to eWOM in the Travel Industry: an Examination of Hotels, Cruise ships and Fast Food Reviews. 16:525-541. 2021
- An Exploratory Look at Early Online Auction Decisions: Extending Signal Theory. 10:35-48. 2015
- The Importance of Individual Characteristics on Consideration Sets For Online Auction Buyers. 7. 2012