publication venue for
- Workplace Romance across Different Industries with a Focus on Hospitality and Leisure. 94. 2021
- New measuring stick on sharing accommodation: Guest-perceived benefits and risks 2020
- Effect of biophilic design at the lodging industry 2019
- An emotional labor perspective on the relationship between customer orientation and job satisfaction 2016
- How Hotel Managers Decide to Discount Room Rates: A Conjoint Analysis 2016
- The Impact of Online Reviews on Attitude Changes: The Differential Effects of Review Attributes and Consumer Knowledge 2016
- Drivers of work engagement: An examination of core self-evaluations and psychological climate among hotel employees. 44:84-98. 2015
- Understanding hotel employees' service sabotage: Emotional labor perspective based on conservation of resources theory 2013
- Reducing burnout and enhancing job satisfaction from emotional labor: The critical role of hotel employees' emotional intelligence.. 31:1101-1112. 2012