Co-author Network
Map of Science
Co-investigator Network
member of
- INFORMS 2019 - 2020
- Association for Supply Chain Management 2018 - 2019
- Decision Sciences Institute 2011 - 2019
- Institute for Supply Management 1998
- American Society for Quality 1993
Positions
- Contact Info
Scott Dellana
Affiliation
Publications
selected publications
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article
- Risk management maturity and robustness in the Chinese manufacturing supply chain: A comparison study across organizational cultures. International Journal of Logistics Research and Applications. 27:2813-2838. 2024
- A scale for measuring organizational risk management maturity in the supply chain. Benchmarking: An International Journal. 29:905-930. 2022
- Counterfeiting Activities in Manufacturing Versus Service Organizations: A Supply Chain Perspective. International Journal of Applied Logistics (IJAL). 12:1-24. 2022
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Environmental effects of ISO 9001 and ISO 14001 management system implementation in SSCM.
The TQM Journal.
34:418-447.
2022
- The Impact of Counterfeit Risk Management on Healthcare Supply Chain Performance - An Empirical Analysis. International Journal of Productivity and Performance Management. 71:3078-3099. 2022
- A longitudinal exploratory study of ISO 9001 certification abandonment in small- and medium-sized enterprises. International Journal of Quality & Reliability Management. 37:53-67. 2020
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Mitigating counterfeit risk in the supply chain: an empirical study.
The TQM Journal.
32:983-1002.
2020
- Risk management integration and supply chain performance in ISO 9001-certified and non-certified firms. International Journal of Productivity and Performance Management. 69:1205-1225. 2020
- Service Triad Alignment and Profitability_An Empirical Study in the U.S Airline Industry. Journal of Supply Chain and Operations Management. 18:140-163. 2020
- ISO 9001 and supply chain quality in the USA. International Journal of Productivity and Performance Management. 67:297-317. 2018
- Linking service structural design to service profitability: a US airline industry study. Operations Management Research. 9:22-34. 2016
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Survival analysis of supply chain financial risk.
Journal of Risk Finance.
17:130-151.
2016
- An Exploration of Quality Management Practices, Perceptions and Program Maturity in the Supply Chain. International Journal of Operations and Production Management. 34:786-806. 2014
- A Quality and Partnering-Based Model for Improving Supply Chain Performance (AR = 18%). International Journal of Strategic Decision Sciences. 2013
- An empirical analysis of neural network memory structures for basin water quality forecasting. International Journal of Forecasting. 27:777-803. 2011
- Diversity of ability and cognitive style for group decision processes. Information Sciences. 179:542-558. 2009
- Overbooking Increases Patient Access at East Carolina University's Student Health Services Clinic. Interfaces. 39:271-287. 2009
- Predictive modeling for wastewater applications: Linear and nonlinear approaches. Environmental Modelling & Software. 24:96-106. 2009
- Morehead City, NC, uses an ARIMA study to end a state moratorium on new construction. Interfaces. 37:220-230. 2007
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Neural Network Ensemble Strategies for Financial Decision Applications.
Computers & Operations Research.
32:2543-2559.
2005
- Student Future Outlook and Counseling Quality in a Rural Minority High School. High School Journal, The. 88:27-41. 2004
- Transfer Function Modeling of Processes With Dynamic Inputs. Journal of Quality Technology. 34:315-326. 2002
- The Impact of Health Insurance Plan Type on Satisfaction With Health Care. Health Care Management Review. 26:33-46. 2001
- The Impact of Health Plan Profit Status on Consumer Satisfaction with Health Care. Journal of Nonprofit & Public Sector Marketing. 9:1-19. 2001
- On-Line Education in a Management Science Course-Effectiveness and Performance Factors. Journal of Education for Business. 76:43-7. 2000
- Corporate Culture's Impact on a Strategic Approach to Quality. American Journal of Business. 15 (1). 1999
- Total Quality Involvement in the Classroom: Integrating TQM in a Systems Analysis and Design Course. College Student Journal. 33 (3):465-76. 1999
- Toward Defining the Quality Culture. Engineering Management Journal. 11:11-15. 1999
- Managers' Reactions to Total Quality Management in U.S. Business Schools. American Journal of Business. 13:73-82. 1998
- Relationships of Instructors' Personalities With Total Quality Management Practice in the University Classroom. Psychological Reports. 81:99-118. 1997
- A Statistical Approach to Inspection System Selection. Quality Engineering. 9:135-41. 1996
- Assessing The Use of Total Quality Management in The Business School Classroom. Journal of Education for Business. 71:339-43. 1996
- Quality Management Tactics in U.S. Manufacturing: Do They Rival the Japanese?. Engineering Management Journal. 8:27-34. 1996
- An Exploration of Total Quality Management Practices in U.S. R&D Organizations. Engineering Management Journal. 7 (2):23-29. 1995
- Total Quality Management in the Business School: The Faculty Viewpoint. SAM Advanced Management Journal. 60 (4):20-31. 1995
-
book
- Supply Chain and Operations Management, 1st Edition. Cognella Academic Publishing. 2024
- Supply Chain and Operations Management - Preliminary Edition. Cognella Academic Publishing. 2023
-
chapter
- Airline Structural Design Choices: Panel Data Analysis. Pearson. 2015
- Predicting Wastewater BOD Levels with Neural Network Time Series Models. IRM Press. 2003
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proceedings
-
The Effect of Organizational Culture on the Relationship of Risk Management Orientation and Supply Chain Robustness
2024 - A Preliminary Empirical Study of the Impact of Risk Management Maturity on Robustness in Small and Medium Businesses and Enterprises 2023
- Relationships of Supply Chain Risk Management Maturity, Robustness, and Organizational Culture in Chinese Firms 2022
- The impact of risk management maturity on robustness in the upstream and downstream supply chains: A preliminary empirical study 2022
- An empirical investigation of service-oriented organizations in relation to counterfeit risk management in the supply chain 2021
- Measuring Organizational Risk Management Maturity in the Supply Chain: A Preliminary Analysis 2020
- The impact of counterfeit risk management on supply chain performance in the healthcare sector: A preliminary empirical analysis 2020
- Risk Management Integration and Supply Chain Performance in Relation to ISO 9001 Certification: A Preliminary Empirical Analysis 2019
- A Contingency Theory Approach to Mitigating Counterfeiting Risk in the Supply Chain 2018
- The Relationship of Risk Management Integration to Counterfeit Mitigation and Supply Chain Performance in the United States: A Preliminary Empirical Study 2018
- The Impact Of Counterfeiting On Cost And Service Delivery In The Supply Chain 2017
- Strategic design alignment in the U.S. airline industry 2016
- A Fixed Effects Panel Analysis of Service Design Links to Operational Profitability 2015
- Assessing the Relationship of Supply Chain Risk Management to Quality Management 2015
- Panel Data Analysis of Airline Structural Design Choices 2014
- Toward Supply Chain Financial Risk Analysis Using Survival Modeling 2014
- Valuing Disinformation 2014
- An Exploration of ISO 9001 Adoption in the Supply Chain 2013
- Service Delivery Structural Design: An Industry Study 2013
- Decision Theory and Imperfecting Information 2012
- Investigation of Survival Modeling in Supply Chain Financial Distress Analysis 2012
- A Preliminary Study of Supply Chain Quality Management Practices and Perceptions 2011
- Supply Chain Quality Management Practices and Perceptions: A Preliminary Empirical Study 2010
- A Quality and Partnering-Based Supplier Integration Model for Improving Customer Satisfaction 2008
- Using the Gamma Memory Neural Network for Bankruptcy Prediction: A Preliminary Study 2008
- Bankruptcy Prediction Using the Gamma Memory Neural Network 2007
- DIVERSITY AND MULTI-AGENT FINANCIAL DECISION SYSTEMS 2007
- Forecast Modeling for Complex Processes: A Wastewater Application 2007
- Multi Agent Strategies for Decision Support Applications 2007
- An Exploration of Total Quality Management Practices in U.S. R&D Organizations 1994
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-
report
presentations
-
presentation
- The Effect of Organizational Culture on the Relationship of Risk Management Orientation and Supply Chain Robustness, Decision Sciences Institute (DSI) Annual Conference 2024
- Relationships of Supply Chain Risk Management Maturity, Robustness, and Organizational Culture in Chinese Firms, POMS - Production and Operations Management Society International Conference 2022
- Measuring Organizational Risk Management Maturity in the Supply Chain: A Preliminary Analysis, INFORMS Annual Conference 2020
- The impact of counterfeit risk management on supply chain performance in the healthcare sector: A preliminary empirical analysis, 50th Annual Meeting of the Southeast Decision Sciences Institute 2020
- Risk Management Integration and Supply Chain Performance in Relation to ISO 9001 Certification: A Preliminary Empirical Analysis, 50th Annual Meeting of the Decision Sciences Institute 2019
- A Contingency Theory Approach to Mitigating Counterfeiting Risk in the Supply Chain, INFORMS (Abstract) 2018
- The Relationship of Risk Management Integration to Counterfeit Mitigation and Supply Chain Performance in the United States: A Preliminary Empirical Study, 49th Annual Meeting of the Decision Sciences Institute 2018
- Assessing the relationship of supply chain risk management to quality management, INFORMS 2015
- Toward Supply Chain Financial Risk Analysis Using Survival Modeling, Decision Science Institute 2014
- Valuing Disinformation, Decision Science Institute 2014
- An Exploration of ISO 9001 Adoption in the Supply Chain, Decision Science Institute 2013
- Investigation of Survival Modeling in Supply Chain Financial Distress Analysis, Decision Sciences Institute (DSI) Annual Conference 2012
- A Preliminary Study of Supply Chain Quality Management Practices and Perceptions, Decision Science Institute 2011
- Supply Chain Quality Management Practices and Perceptions: A Preliminary Empirical Study, INFORMS 2010
- Using the Gamma Memory Neural Network for Bankruptcy Prediction: A Preliminary Study, North East Decision Sciences 2008
Research
principal investigator on
- Teaching Grant: Enhancing Online/DE Learning Using Web-Based Interactive Tutorial Modules awarded by East Carolina University 2010
- Research Grant: Using ARIMA Intervention Modeling to Detect Special Causes in Autoregressive Control awarded by East Carolina University - College of Business 2000
- Assessing Health Care Service Gaps Using SERVQUAL: HMO Organizations versus Private Physician Care. awarded by East Carolina University - College of Business 1997
- Theory and Empirical Assessment of the Quality Management Culture Concept. awarded by East Carolina University - College of Business 1996
- Application of Total Quality Management to Higher Education awarded by University of Missouri Rolla 1992
Service
professional service activities
- Promotion Review for Narendar Sumukadas Performed External Peer Review for Promotion of the candidate to Full Professor at the University of Hartford (CT, USA), Barney School of Business. 2023
- Special Issue for the journal Logistics Serving as chief Editor for a Special Issue of Logistics, entitled "Risk Management in Supply Chain Management - Collaboration and Behavior." Reviewed Several manuscripts. Current close date is May 31, 2024. 2019 - 2023
- Manuscript Review - International Journal of Productivity & Performance Management Reviewed one manuscript in Summer 2020. 2019 - 2020
- International Journal of Productivity and Performance Management Service on Review Board. 2018 - 2019
- Institute for Supply Management - ENC Secretary 2017
- International Journal of Operations and Production Management Reviewed manuscript. 2016
- Institute for Supply Management - Member Active member 2012 - 2015
- 2014 Decision Sciences Institute Conference 2014
- Decision Sciences Annual Meeting Took over as acting session chair when assigned chair was not able to attend. 2013
- China Pharmaceutical University International School of Business Eight hour lecture series on global supply chain quality for students at CPU. 2012
- IEEE Computational Intelligence Magazine 2012
- Shanghai Ocean University Lecture on Statistical Quality Management for faculty in the mathematics department 2012
- Institute for Supply Management - ENC Past President Past President - Attend regular monthly board meetings and aid in the planning, delivery and follow-up for regular meetings and professional development seminars. 2009 - 2011
- 2010 Informs Annual Meeting Session Chair for Quality Management Session 2010
- McGraw Hill - Irwin, textbook review Reviewed entire draft manuscript for Swink, et. al textbook on Operations & Supply Chain Management (McGraw Hill) 2008
- Institute for Supply Management - ENC President Led and managed an organization of about 130 supply professionals. Lead regular monthly board meetings. Also involved in the planning, delivery and follow-up for 8 regular meetings and 3-4 professional development seminars each year. 2007 - 2008
- Cengage Learning Textbook review Focus Group for new operations management textbook 2007
- Northeast Decision Sciences Institute Track Chair for Quality and Productivity Track 2007
- European Journal of Operational Research Reviewed manuscript. 2006
- Institute for Supply Management - ENC Pro-D Chair Professional Development Chair - responsible for planning 8 chapter meetings (including speaker selection) and 4 satellite seminars. 2006
Background
education and training
- B.S. in Civil Engineering, University of Pittsburgh
- M.S. in Engineering Management, Missouri University of Science and Technology
- Ph.D. in Engineering Management, Missouri University of Science and Technology